deco - Notice history

Third Party: Supabase → Storage experiencing partial outage

hosting-kubernetes - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

hosting-denodeploy - Operational

admin - Operational

100% - uptime
May 2025 · 100.0%Jun · 99.73%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

VTEX - Operational

Third Party: Amazon Web Services (AWS) → AWS ec2-sa-east-1 - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → API - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → CDN/Cache - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → DNS Root Servers - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → SSL Certificate Provisioning - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → Workers - Operational

Third Party: Fly.io → AWS s3-sa-east-1 - Operational

Third Party: Fly.io → Application Hosting → GRU - São Paulo, Brazil - Operational

Third Party: Github → Actions - Operational

Third Party: Github → API Requests - Operational

Third Party: Github → Git Operations - Operational

Third Party: Github → Pull Requests - Operational

Third Party: Github → Webhooks - Operational

Third Party: Shopify → Shopify API & Mobile - Operational

Third Party: Shopify → Shopify Checkout - Operational

Third Party: Shopify → Shopify Point of Sale - Operational

Third Party: Supabase → Supabase Cloud → AWS ec2-sa-east-1 - Operational

Third Party: Discord → Voice → Brazil - Operational

Third Party: Supabase → Auth - Operational

Third Party: Supabase → Storage - Partial outage

Notice history

Jul 2025

3rd party dependency service with limited capabilities
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    esm.sh is a code dependency service (similar to NPM) that multiple deco sites use to fetch dependencies.

    It's experiencing a partial downtime, limiting the capacity for new deploys.

    We are continuing to work on a bypass solution for this incident.

    This doesn't affect current running sites.

Jun 2025

Admin maintenance
  • Completed
    June 21, 2025 at 4:34 AMUTC
    Completed
    June 21, 2025 at 4:34 AMUTC
    Maintenance has completed successfully.
  • In progress
    June 21, 2025 at 4:00 AMUTC
    In progress
    June 21, 2025 at 4:00 AMUTC
    Maintenance is now in progress
  • Planned
    June 21, 2025 at 4:00 AMUTC
    Planned
    June 21, 2025 at 4:00 AMUTC

    We are planning for a scheduled maintenance during that time. The admin of all sites may be suspended for some time.

Elevated errors on sites
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Registries and services are up on our cloud partners. We are monitoring the issue.

  • Identified
    UTC
    Identified

    Current issues on our cloud partners and npm registry made pod automatic scale unavailable. We used registry mirrors to avoid complete disruptions for all sites.

Admin access impacted
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We are seeing improvement in error rates, but still monitoring current status.
  • Identified
    UTC
    Identified

    We've identified a downstream outage in one of our partner's cloud

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

May 2025

Admin is offline due to database issues
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We are actively working on resolving this incident.
    Please note that new deployments and access to the admin interface are currently affected.

May 2025 to Jul 2025

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