deco - Legacy ProductSearch don't return the number of records (items) – Incident details

Third Party: Cloudflare → Cloudflare Sites and Services → Workers experiencing degraded performance

Show current status

Legacy ProductSearch don't return the number of records (items)

ResolvedDegraded performance36 hours

Affected

hosting-kubernetes

Degraded performance from 12:30 PM to 12:30 AM

  • ResolvedUTC

    Resolved: Issue was fixed after proxy deployment.

    Our new proxy strategy removed headers from VTEX.

  • InvestigatingUTC

    Identified: ProductSearch legacy (portal) component don't return the number of searched items/results (2023-07-13 01:19:00UTC)

    Investigating: Calls to VTEX API going through our proxy were not returning record headers (2023-07-13 12:02:00UTC)

    We deployed our fallback proxy at 12:05:00UTC.