Legacy ProductSearch don't return the number of records (items) - Incident details - deco - Status

Legacy ProductSearch don't return the number of records (items)

Resolved

Degraded performance

Started about 1 year agoLasted 1 day

Affected

deco

Updates

Resolved
July 14, 2023 at 12:30 AM
Resolved
July 14, 2023 at 12:30 AM
Resolved: Issue was fixed after proxy deployment.

Our new proxy strategy removed headers from VTEX.
Investigating
July 12, 2023 at 12:30 PM
Investigating
July 12, 2023 at 12:30 PM
Identified: ProductSearch legacy (portal) component don't return the number of searched items/results (2023-07-13 01:19:00UTC)

Investigating: Calls to VTEX API going through our proxy were not returning record headers (2023-07-13 12:02:00UTC)

We deployed our fallback proxy at 12:05:00UTC.