deco - Excessive errors (5XX) on VTEX calls – Incident details

Third Party: Supabase → Storage experiencing partial outage

Excessive errors (5XX) on VTEX calls

Resolved
Degraded performance
Started over 2 years agoLasted 18 minutes

Affected

hosting-kubernetes

Degraded performance from 2:26 PM to 2:44 PM

VTEX

Degraded performance from 2:26 PM to 2:44 PM

Updates
  • Resolved
    UTC
    Resolved

    No errors have been reported since the last update.

  • Monitoring
    UTC
    Monitoring

    The incidence of errors has decreased, returning to standard levels. We are actively monitoring the situation.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.